- Location: Gourmet Pizza, 56 Upper Ground, Unit 20, London SE1 9PP (nearest tube station is Waterloo or Southwark)
- Date of Visit: Tuesday 17th October 2017
- Time of Table: 6.15pm
- Deal Bought From: Groupon
- Deal Price: £24 for two people
- Dinner Companion: Good friend Charlotte
Getting more for your money?
This dinner deal includes:
- Starter each from a selection
- Main course each from a selection
- Glass of house wine each
What I ate:
- Starter: Garlic Bread
- Main Course: Vegetarian Pizza
What I drank:
- A glass of house white wine
What did we think?
Heading to the Southbank always feels trendy, but especially so when I was visiting Gourmet Pizza in October. I had never before stumbled across Gabriel’s Wharf, and I found it to be an intriguing cul-de-sac of random bars and quirky shops, the venues framing a roomy central space scattered with picnic-style benches. Certainly more of a hot-spot in the summer, I was here to meet my friend Charlotte for dinner at Gourmet Pizza, which scenically faced the river Thames. The restaurant looked like it would be more at home propped up over a pier, with its black wooden plank structure and tent-like extension, heated lamps keeping the clear plastic add-on section nice and toasty. Despite looking a bit out of place, the aromas wafting out of the restaurant were alluring to say the least, and since we both love pizza, when this voucher cropped up on Groupon, we thought it would make the ideal cheap friend date. The voucher was £24 for two people, which equated to £12 each. For this, we would get a two course meal and a glass of wine.
When I arrived, the restaurant was already packed, despite it still being early evening on a random Tuesday. Luckily I had pre-booked a table, so I was shown to a tiny table to two immediately, in the plastic tent extension section. Here, there wasn’t really any decoration to speak of, but the tables and hard dining chairs were all dark wood to match the black exterior. Charlotte joined me at the table when she arrived, and we eagerly awaited someone to give us the food and drink options that were applicable for our voucher.
When we bought the deal from Groupon, part of the online description listed the menu we would be able to choose from. It gave a selection of starters and main courses and also named a few desserts too, therefore both Charlotte and I already had inklings of what we wanted to pick for our meals. We also both wanted to do a main course and dessert rather than a main course and starter. However, we were thwarted before we had even begun, as when a waiter arrived to explain what we could choose from, he said that they had changed the available voucher options after we had purchased the deal, and we now had literally half the choice that we had previously. We had only three starters to pick from, pretty much a salad and a couple of pizzas for mains, and we were also told that the offer did not apply to desserts, but just for starters and main courses. As you can imagine, this left us feeling rather hard-done by as it wasn’t what we had signed up and paid for, and we would have preferred to have what was actually advertised. However we decided not to make a fuss and to try and enjoy our now limited meal as much as we could. We started by ordering our house wine options; I went for the white while Charlotte selected the red.
Since I didn’t fancy soup, I could either choose bruschetta like Charlotte or go for the garlic bread. I decided to pick the garlic bread, and to be fair, it was lovely. It came as an individual, thick oval of soft and doughy bread, a dent in the middle of the portion pooling the melted garlic butter. The top of the garlic bread had a lovely buttery golden sheen that added a bit of bite to the bread overall, although it was satisfyingly soft and also very tasty. Let’s face it though, it’s hard to go wrong with a decent garlic bread! A nice way to whet the appetite, it was a good size and a lovely bread.
For main course, I thought it was only natural to pick a pizza sent we were at a pizza restaurant, however we only had two pizza options to pick from. Charlotte went for the pepperoni pizza, however I decided to venture away from my usual meat-fest and instead pick a vegetarian option. My pizza therefore featured red and yellow peppers, olives, artichokes and spinach for a Mediterranean vibe. When the pizza arrived, it was pretty standard fare to be honest with you. The crust and base was nice and thin, it wasn’t burnt or too brown at all and the crust still had a doughy yield in the centre which I like. The tomato sauce base was very vibrant, hallmarking the use of fresh tomatoes, while both the cheese and toppings were generously scattered over the top. The cheese had melted gorgeously and was speckled with grilled brown flecks; the toppings were colourful and plentiful to cover the top of the pizza. It was a yummy pizza and a nice size for one person, filling me up but not leaving me uncomfortable. The veggies were all tasty too, with a lightly grilled tone.
The main issue however was the length of the service. It was absolutely appalling. We waited an age for whatever we ordered, whether it was our wine at the beginning or our pizzas for our main meal. Everything was coming out of the kitchen and bar with an absolute snail’s pace, which quite frankly is ridiculous considering that pizza is a typically fast food to cook and serve. We waited so long for absolutely everything that we didn’t even attempt to buy over and above our voucher by having dessert; we weren’t even offered the menu After our pizzas, we literally waited and waited, then decided to just stand up and leave since all we’d consumed so far was included as part of our voucher. If the service had been better, we most likely would have had dessert and another round of drinks, but the service was slow, generally poor and definitely not worth the wait since the food is just average anyway. The bad service certainly cast a negative shadow over the evening; we even saw other couples nearby receive pizzas that were burnt or stone cold. With raised eyebrows, we decided to quit while we were ahead and go and get a concluding drink elsewhere.
Although our meal at Gourmet Pizza was enjoyable, it wasn’t out of this world, and you could definitely go to other Italians venues for the same food but better service. It’s a shame really as such a prime river-side spot could be a real money-spinner, however I also was not impressed that they changed the voucher details halfway through its stint on Groupon. Surely you would wait until afterwards and maybe do it for the next time you run a deal rather than halfway through a current offer? We didn’t get what was advertised and the food did not make up for the bad service. The best bit of the evening was getting to catch up with my friend for a thankfully cheap price. Don’t get me wrong, I did enjoy my meal and I delivered clean plates each time, but for waiting times are really not worth the hassle.